Government Travel Card

Questions and Answers Reference Guide

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1. Who is responsible for ensuring all charges are paid on the government travel card (GTC) by the statement due date?

The cardholder is responsible for all charges on the GTC.

2. According to the Privacy Act, how is your private information protected when you apply for the card?

• Only people who need my information have access to it
• My information cannot be sold
• My information cannot be given to a third party

3. Which travel reservation service is authorized for all DHS travelers' flight, hotel, and car rental reservations?

Travel Management System.

4. Jane is booking her hotel room through her TMS. She selects a hotel recommended by the TMS and within the per diem. What else does Jane need to do when booking her hotel?

She should find out what the hotel tax requirements are for the state she's traveling to and whether she needs to bring tax-exempt forms.

5. David will be leaving from the airport on a business trip and he needs to decide whether to drive to the airport and park or find another way to the airport. He lives in a major city, so he has some options. Choose David's best option.

A shuttle to the airport is $35, so the round trip is $70.

6. Frank used his GTC to pay for parking at the airport terminal and included the $400 parking fee on his travel voucher. A round trip taxi fare plus up to maximum allowable 15 percent tip would have been $50. How much will Frank be reimbursed for parking?

$50.

7. Joe is a DHS employee who travels frequently for official business. He dutifully uses his GTC for all official travel expenses. Joe is traveling overseas for the first time and believes he may be eligible for premium class travel airfare. What action must Joe take before purchasing premium class airfare using the GTC?

Joe must receive an authorization in writing by his Component's approval authority for his chosen premium class of airfare.

8. What are the consequences if I misuse the government travel card on official travel?

Your agency may take disciplinary action according to internal policy and procedure.

9. James is presenting at a training session in the morning but realized his team didn't print enough handouts to accommodate the number of attendees. Which of the following statements is true regarding paying for handout copies with the GTC?

The GTC must not be used for this unauthorized, non-reimbursable expense.

10. Megan just got back from TDY and she's getting ready to prepare her voucher. What might she do prior to beginning her voucher?

• Gather her receipts from using her GTC to scan in and ensure her card is reimbursed for authorized charges, for instance lodging and airfare
• Login to the bank's system to check the charges on her GTC to ensure she has the necessary receipts, the charges match, and there are no unauthorized charges to her GTC

11. Abigail has just received a deployment notice and contacts the TMS to schedule her trip. She is asked to verify the credit card information that is listed in the system. When she looks for her card, she cannot find it. The last time she saw it was the week before when she was returning from a trip for training. What should Abigail do?

Abigail should notify the bank and her local travel card coordinator immediately.

12. Bill has just returned from official government business and wants to ensure he is reimbursed for the trip. Within how many working days from returning from his trip must Bill submit his travel voucher?

5 days.

13. When submitting his travel voucher what items does Bill need to submit with the voucher?

• Receipts for all travel expenses in excess of $75.00
• Copies or originals of receipts for lodging, airfare, car rental, and registration fees

14. Sergio has been detailed to be an instructor at FLETC for 6 months, he is authorized long term travel, how often should Sergio submit his travel voucher?

At least every 30 days unless his Component's policy requires a more frequent submission.

15. Carolyn submitted her travel voucher on-time, but now her GTC payment is due in three days and her voucher still hasn't been approved. Who is responsible for paying the bill?

Carolyn is responsible for paying the bill.

16. Janet was reviewing her GTC billing statement and found a charge from a merchant that was different from what her receipt shows to be charged. What is the first step Janet must take?

Attempt to resolve disputable transactions by first contacting the merchant to request correction.

17. When filing his expense voucher for his travel, Marcus notices several fraudulent charges. How long does Marcus have to formally dispute fraudulent charges on his account?

90 days from the initial transaction date.

18. Which of the following statements regarding cash withdrawals is allowed by DHS travel card policy?

A traveler makes an ATM withdrawal on her GTC equal to the anticipated amount needed to pay for travel expenses that can't be paid for using the GTC.

19. A traveler hears that the area they are traveling to accepts cards but has a high fraud risk. What is their best option that is also allowed by DHS travel card policy?

Use their card where vendors accept the card and monitor transactions in the bank's online system to ensure the account hasn't become compromised.

20. If you submit your travel voucher promptly, your Component may pay a portion of your amount due the bank by split disbursement. What must you do with the portion of reimbursement direct deposited to your account?

Pay any remaining amount due to the bank by the due date.

21. What is the method allowed by DHS travel card policy for travel cardholders to be paid the balance of M&IE they did not spend while on travel?

Allow time for your travel voucher to process and the unused M&IE balance should be sent to your bank account by your Component's financial system along with any other reimbursement due to you.

22. When is payment due?

By the date indicated on the online billing statement.

23. While on official travel, which expenses may be placed on a personal card instead of the GTC?

All travel expenses should be placed on the GTC including M&IE when the vendor accepts the GTC as payment.

24. Which of the following options is the best way to maintain your travel card?

Register in the bank's online system, so I can routinely monitor activity on my account, pull my online statements and pay the amount due by the due date.